At Mercure Charlestown, we strive to combine high hotel comfort and sustainability, ensuring a memorable stay for our guests while minimising our environmental footprint..

We actively explore innovative solutions to minimise our environmental footprint, such as energy-efficient equipment, eco-friendly packaging, and responsible waste management systems. Through these efforts, we aim to provide our guests with a memorable experience while being mindful of our planet's resources. We remain committed to sustainability and continuously seek new ways to improve our practices. Join us in our efforts to protect our planet by choosing a hotel that values responsible and eco-conscious practices.

We recognise that climate change poses significant challenges to our region and are committed to playing our part in addressing them. 

Furthermore, we actively participate in initiatives aimed at offsetting our carbon emissions. Through partnerships with reputable organisations, we invest in projects that promote reforestation, renewable energy, and sustainable practices. This ensures that we not only reduce our environmental impact but also take steps to compensate for unavoidable emissions.

At Mercure Charlestown, we believe that the fight against climate change requires collective action. During your stay, we encourage you to join us in making more sustainable choices. By opting for our linen and towel reuse programs, minimising energy and water usage, and responsibly disposing of waste, you become an active participant in our sustainability journey.

Together, we can mitigate climate change impacts and preserve the beauty of the region for generations to come. Experience the comfort of Mercure Charlestown while making sustainable choices that align with our commitment to combat climate change. Join us in our journey toward a greener future—one where responsible tourism and exceptional hospitality coexist.

For further information on sustainability and climate change. Find some helpful links below: 

https://all.accor.com/gb/australia/magazine/one-hour-one-day-one-week/hotels-in-australia-doing-sustainability-right-204e9.shtml

https://sustainablehospitalityalliance.org/

https://www.dcceew.gov.au/climate-change/policy/environment

Our commitment… We are delighted to share our ongoing commitment to reducing single-use plastics in our guest rooms. As part of this initiative, we have made a significant decision to eliminate single-use dry amenities, taking a bold step towards a plastic-free environment.

We understand the importance of preserving our planet for future generations. By removing single-use plastic amenities such as toothbrushes, combs, and shower caps from our guest rooms, we are significantly reducing our environmental footprint. Instead, guests can request dry amenities by calling room service.

Our commitment… At Mercure Charlestown, where we are committed to reducing food wastage and promoting sustainable practices in our restaurant, serving you room service and through our conferencing services too. We understand the importance of minimising our environmental impact while delivering exceptional culinary experiences to our guests.

Efficient Surplus Food Redistribution: We have implemented an efficient surplus food redistribution system. This system allows us to transfer excess inventory to offer such things as alternate menu specials, and, one off additions to our breakfast buffet bar.  Ensuring that waste is minimised and every edible item is put to good use.

Waste Reduction Strategy: Our waste reduction strategy is centred around repurposing food items that meet HACCP safety requirements. Instead of discarding these items, we incorporate them into other dishes whenever feasible. This approach not only reduces wastage but also allows us to create innovative and sustainable menu options for our guests.

Proactive Approach to Managing Animal-Based Proteins: We are dedicated to responsibly managing animal-based protein portions. To achieve this, we focus on portion control and minimizing onsite food wastage in alignment with predetermined targets. Our kitchen team pre-portions quantities of protein, ensuring that we utilize what we need without excess. This practice helps us reduce waste while maintaining the highest standards of culinary excellence.

Enforcement of FIFO Protocols: To maintain proper stock rotation and prevent spoilage, we enforce FIFO (First In, First Out) protocols across all our food and beverage outlets. By prioritizing the use of ingredients based on their arrival date, we ensure that older items are used first, reducing the likelihood of food going to waste. This meticulous approach allows us to maintain the freshness and quality of our ingredients while minimising unnecessary waste.

By implementing an efficient surplus food redistribution system, employing a waste reduction strategy, adopting a proactive approach to managing animal-based proteins, and enforcing FIFO protocols, Mercure Charlestown is leading the way in reducing food wastage. We remain committed to sustainability and continuously seek new ways to improve our practices. Join us in our journey towards a greener and more responsible future

Our commitment… Mercure Charlestown has incorporated Just Water in all guest rooms and at front desk. This addition reflects our commitment to providing an exceptional and environmentally conscious experience for our valued guests.

Just Water is renowned for offering 100% mountain-sourced spring water and utilising plant-based packaging. Our guests can indulge in the crisp and pure spring water locally sourced in Australia. What sets Just Water apart is its innovative approach to packaging, with 88% of the carton originating from plants. This forward-thinking method results in a remarkable 74% reduction in carbon emissions when compared to traditional plastic bottles.

By adopting Just Water throughout our hotel, we are actively prioritising sustainability and embracing innovative solutions. This conscious choice significantly reduces waste and aids in combatting the ever-growing problem of plastic pollution. Unlike plastic bottles that take hundreds of years to decompose, Just Water cartons are fully recyclable and biodegradable, minimising their impact on landfills and oceans.

At Mercure Charlestown, we firmly believe in promoting a sustainable future. By incorporating Just Water, we hope to inspire our guests to make eco-conscious choices during their stay. We strive to be at the forefront of eco-friendly practices in the hospitality industry, and this partnership reinforces our commitment to this cause.

Our guests will not only enjoy the exceptional quality of mountain-sourced spring water but also have the satisfaction of knowing that their choice supports our mission to protect and preserve the environment

Our commitment… As part of our commitment to recycling, we are focused on diverting waste from landfills and promoting a circular economy.

To ensure efficient waste management, we have implemented a centralised waste and recycling collection area. Our dedicated team collects the bins daily ensuring a seamless recycling process. With a simplified approach, all bottles can now be disposed of in a dedicated bin, paper and cardboard separated for recycling, allowing both guests and staff to participate in our recycling efforts.

These initiatives not only contributes to waste reduction but also offers a more convenient and eco-friendly experience for our guests.

Our commitment… As part of our ongoing efforts, we have made a significant decision to incorporate large format amenities, thereby minimising waste while continuing to deliver the utmost hotel comfort.

By transitioning to large pump forms, we are taking a proactive step towards reducing the environmental impact of single-use plastic bottles. Our indulgent Elemental Herbology amenities are now available in convenient, eco-friendly pump dispensers throughout our hotel. This innovative approach allows us to maintain the high standard of luxury and comfort that our guests expect, while simultaneously contributing to a cleaner, more sustainable future.

By eliminating single-use plastic bottles, we are significantly reducing the amount of waste generated by our operations. This commitment aligns with our dedication to environmental stewardship and reflects our ongoing efforts to improve sustainability in all aspects of our hotel.